Privacy Policy for Freesia Health
1. Introduction
Freesia Health Ltd ("we," "our," or "us") is a limited company incorporated in England and Wales with company number 13706144 and registered address at Badger House, 121 Glover Street, Birmingham, B9 4EY. We are committed to protecting and respecting your privacy. This Privacy Policy, along with our Terms and Conditions and Cookie Policy, outlines how we collect, use, and safeguard your personal information when you visit our website at www.freesiahealth.com or engage with our services.
2. Information We Collect
We may collect and process the following data about you:
Information You Provide: You may provide us with personal information by filling in forms on our website, subscribing to our services, or corresponding with us via phone, email, or otherwise. This includes your name, email address, postal address, phone number, and any other details you provide.
Information We Collect Automatically: When you visit our website, we may automatically collect technical information such as your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform. We may also collect information about your visit, including the full Uniform Resource Locators (URL), clickstream data, pages viewed or searched for, page response times, download errors, length of visits to certain pages, and page interaction information.
Information from Other Sources: We may receive information about you if you use any other websites we operate or services we provide. This may include your name, email address, postal address, and phone number.
3. Cookies and Tracking Technologies
Our website uses cookies to distinguish you from other users, enhance your experience, and analyze site traffic. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.
4. How We Use Your Information
We use the information we collect to:
Security: Keep our site safe and secure as part of our efforts to maintain the integrity of our services.Provide Services: Fulfill our obligations arising from any contracts entered into between you and us, and provide you with the information, products, and services that you request from us.
Communication: Notify you about changes to our services, respond to inquiries, and send you information you have requested.
Marketing: Provide you with information about other goods and services we offer that are similar to those you have already purchased or inquired about. We will only contact you by electronic means (email or SMS) with information about services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data.
Website Improvement: Ensure that content from our site is presented in the most effective manner for you and your device, and administer our site for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
Security: Keep our site safe and secure as part of our efforts to maintain the integrity of our services.
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent: Where you have provided your explicit consent for us to process your personal data for specific purposes.
Contractual Necessity:Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Legal Obligation: Where we need to comply with a legal or regulatory obligation.
Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.
6. Data Sharing and Disclosure
We may share your personal information with:
Service Providers:Third-party vendors, consultants, and other service providers who perform services on our behalf, such as IT services, payment processing, and marketing assistance.
Business Transfers:In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.
Legal Requirements:If required to do so by law or in response to valid requests by public authorities.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.
8. Data Security
We have implemented appropriate technical and organizational measures to protect your personal data from accidental loss, unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
9. Your Rights
Under the Data Protection Legislation, you have the right to:
Access:Request access to your personal data and receive a copy of the information we hold about you.
Rectification:Request correction of any inaccurate or incomplete data we hold about you.
Erasure:Request the restriction of processing of your personal data.
Restriction:Object to the processing of your personal data where we are relying on a legitimate interest.
Objection:Request the transfer of your personal data to another party.
Data Portability Request the transfer of your personal data to another party.
Request the deletion of your personal data where there is no good reason for us to continue processing it.
To exercise any of these rights, please contact us at [email protected].
10. Third-Party Links
Our website may contain links to third-party websites.
Freesia Health
01218241179
Badger House, 121 Glover Street, Birmingham, B9 4EY
